LeaseEsy
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One key from listing to lease.

LeaseEsy connects managers, applicants, residents, and field teams on one shared record — publish a unit, collect a guided application, sign a lease, and run maintenance without reconciling spreadsheets or inboxes.

9 role workspaces Guided 6-section applications Web + mobile parity
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Built on principles, not features
Role-scoped access Audit-ready records Mobile-first Cloud-hosted on AWS
Why LeaseEsy

A trust-first operating system, not another dashboard.

The differentiator is transparent, audit-ready handling of the moments that strain landlord–resident relationships: maintenance disputes, payment questions, deposit disagreements.

Transparency

Transparent by default

Every application, payment, request, and status change is tracked and visible to the right people — a clean, audit-ready record.

Permissions

Role-scoped access

Six roles, each with a limited scope. Finances and leases stay with the Property Manager — never with staff, vendors, or the platform admin.

Scale

Grows with your portfolio

From one building to hundreds of units. For people who have outgrown spreadsheets but don't want an enterprise suite.

9
Role workspaces on one graph
10
Lifecycle stages covered
97%
Rent collection rate
42%
Faster maintenance close-out

Three surfaces, one continuous record.

Front of house

Listings & Applications

Publish a vacant unit and share a search link. Applicants complete six guided sections — personal info through documents — with save-and-resume on web and mobile.

Explore the platform →
Tenancy

Leases & Residents

Sign, activate, and the applicant becomes a resident automatically. Renewals surface at 90/60/30 days.

Explore the platform →
Operations

Maintenance & Access

Photo-documented work orders, priority triage, and — planned — QR-based gate and building access.

Explore the platform →
Get started

Ready to hold the key?

Tell us about your portfolio and we'll set up a workspace shaped around the roles you actually need.

The platform

Everything the rental lifecycle actually needs.

A single system of record for properties, people, money, and maintenance. Each module writes to the same audit trail, so nobody reconciles a spreadsheet against an inbox.

Property Manager / Properties / Buildings / Units / Listings / Applicants / Residents

Ten modules, one audit trail.

01

Properties, Buildings & Units

A clear hierarchy from portfolio down to individual unit, with per-unit history that never resets.

02

Rental Listings

Public links and QR codes, with exactly one active listing per unit so nothing gets double-marketed.

03

Applications & Screening

Six-section guided forms — Personal, Address, Income, Household, Documents, Review — with save & resume and a single manager review queue.

04

Lease Management

Signatures, activation, and renewal visibility at 90, 60, and 30 days before expiry.

05

Rent & Payments

Recurring charges, partial payments, late fees, proration, receipts, and a full resident ledger.

06

Maintenance & Work Orders

Photos on intake, priority triage by the SHE Admin, and photo proof at close-out.

07

Messaging & Announcements

Threads linked to the record they concern, plus property-wide broadcasts residents can re-read.

08

Documents

Leases, receipts, IDs, and notices in one place — permission-controlled, never emailed around.

09

Reports & Analytics

Occupancy, collection, maintenance, and funnel reporting — each one CSV-exportable.

10

Notifications & Activity

Every status change recorded with who, what, and when — a full audit history by default.

Coming soon

QR & Gated Access

Resident QR credentials validated at the gate by Security Personnel — planned, not shipped.

Coming soon

AI-Assisted Resolution

Suggested next steps on disputed charges and stalled requests, always with a human decision.

Under the hood

Mobile-first

Residents and technicians work from a phone, in a hallway, one-handed.

Cloud-hosted on AWS

Managed infrastructure with backups and no server for you to babysit.

Role-based security

Enforced server-side, not hidden in the UI — scope is a rule, not a preference.

Integration-ready

Clean records and exports, so accounting and screening partners can plug in.

See how the roles fit together.

Six roles, one hierarchy, and a clear line between the people who see money and the people who fix sinks.

Roles & access

Six roles. One clear chain of responsibility.

Two layers, one system. The Super Admin runs the platform and provisions management accounts; the Property Manager runs a portfolio. Everyone below sees exactly what their job requires and nothing else.

Role 01 · Platform

Super Admin

Runs LeaseEsy itself. Creates and invites management organisations, activates or suspends Property Manager accounts, and watches platform-wide totals. Sees portfolios in aggregate — never a resident's ledger or a tenant's documents.

Role 02 · Active

Property Manager

Owns one portfolio, isolated from every other. Manages units, listings, and applications; creates leases; oversees residents; assigns staff; controls finances and reporting.

Role 03 · Active

Applicant

Browses listings, submits guided applications, uploads documents, tracks status, and signs the lease online.

Role 04 · Active

Resident

Created automatically when a lease activates. Pays rent, submits maintenance requests, tracks technician progress, receives announcements, and handles renewal or move-out.

Role 05 · Active

SHE Admin

The maintenance supervisor. Owns the assignment queue, triages priority and emergencies, matches jobs to specialisations, watches technician workload and response times, and approves close-out.

Role 06 · Active

Technician

Works only the jobs assigned to them. Logs diagnosis, labour, and materials, uploads before and after photos, and moves the work order through its statuses so the resident can follow along.

Planned · Coming soon

Security Personnel

Added and managed by the Property Manager. Validates gate access and scans resident QR codes. No access to leases, finances, properties, or residents.

Which roles do you need?

Most portfolios start with two or three. Tell us your setup and we'll switch on only what fits.

Start onboarding →

The reporting hierarchy

Solid lines are active today · dashed lines are planned or isolated.

PLATFORM ACCOUNT PORTFOLIO FIELD WORK SUPER ADMIN Super Admin provisions management accounts creates & activates ACCOUNT OWNER Property Manager one isolated portfolio · owns every record inside it Other portfolios separate managers, separate data · nothing shared reviews & approves oversees & supports delegates maintenance adds & manages ACTIVE Applicant applies, uploads docs, signs the lease ACTIVE Resident pays rent, raises service requests SHE ADMIN SHE Admin triages priority, assigns jobs, watches SLAs PLANNED Security validates gate access, scans resident QR service requests assigns technicians to jobs TECHNICIAN Service Technicians work assigned jobs, log photos & materials

The Super Admin provisions the account → the Property Manager runs the portfolio → residents raise requests → the SHE Admin triages and assigns → a Technician resolves and reports back.

SHE Admin and Technician are two separate roles.

One coordinates maintenance operations; the other executes the work. Splitting them keeps triage decisions and field reporting on different desks — and different permissions.

Role 05 · SHE Admin

Coordinates the work

Assigns technicians to open jobs Triages priority and emergency requests Approves job expenses and materials Reviews close-out photos before completion
Role 06 · Technician

Does the work

Sees only the jobs assigned to them Logs diagnosis, labour, and materials used Uploads before and after photos Updates status so the resident can follow along

Neither role can see leasing, applications, or financial data — the Property Manager decides which properties each staff member is assigned to.

The platform layer

One Super Admin. Many managers. No shared data.

LeaseEsy runs several management organisations at once. The Super Admin creates and activates those accounts; each Property Manager then works inside a portfolio that is sealed off from every other one.

01

Provision the account

Add a manager, attach them to an organisation, set account status, and send the invitation. The manager activates and signs in to an empty portfolio.

02

Watch the platform

Managers, organisations, properties, units, residents, open requests, pending invitations — totals across every account, with per-manager detail one click away.

03

Keep portfolios sealed

Every property, lease, application, and work order belongs to an organisation. Isolation is enforced on the server, not hidden in the interface.

The Super Admin administers accounts — not day-to-day property work. Rent, leases, and resident records stay with the manager who owns them.

Reporting

Numbers you can defend in a conversation.

Collection, occupancy, maintenance, and funnel reporting drawn from the same records residents and technicians see. Every view exports to CSV.

Rent collection

Collected against outstanding, month by month. Partial payments and late fees are included, so the number matches the ledger.

97%collection rate
$128.4kcollected in August
$3.9koutstanding

Occupancy

Portfolio-wide occupancy against a single property, so you can see which building is pulling the average.

94%portfolio occupancy
96%Riverstone
4vacant units

Maintenance

Where the work actually goes. Category mix tells you what to fix structurally instead of repeatedly.

1.8 daysaverage time to close
12open requests
100%emergency SLA met

Application funnel

From listing view to signed lease. A log scale keeps the small stages readable next to the traffic number.

9.2applications per listing
34%approval rate
11 daysview to signed lease
94%
Occupancy
97%
Rent collected
2
Days to close a request
11
Days view to lease

Standard reports

Occupancy

Occupied, vacant, and notice-given units by property and month.

Rent collection

Charges, payments, partials, and late fees reconciled to the ledger.

Maintenance

Volume, category, time-to-close, and cost per work order.

Application funnel

Drop-off by stage, per listing, so you know where applicants stall.

Lease expirations

A rolling 90-day view of renewals so nothing lapses unnoticed.

CSV export

Any report, any date range, as a flat file for your accountant.

Product tour

Ten stages, one continuous record.

Follow a unit from first setup through leasing, tenancy, and back to vacant — every handoff on the same graph, nothing re-typed between stages.

Setup Leasing Tenancy Cycle
PHASE 1 · SETUP
Riverstone Commons
3 buildings · 48 units · portfolio hierarchy live
PHASE 2 · LEASING
EO
Unit 7C · Application in review
6 sections complete · docs uploaded
PHASE 3 · TENANCY
Elena Ortiz · Resident
Lease active · $1,850/mo · paid Aug 1
Payment posted
01–02
Setup
Property, buildings, and units on one hierarchy.
03–05
Leasing
List, apply, review — one queue, one record.
06–08
Tenancy
Sign, activate, pay, and request maintenance.
09–10
Cycle
Renew or move out — history stays on the unit.
PHASE 1

Portfolio setup

01

Property & building setup

The Property Manager creates the property and its buildings — address, amenities, and who is responsible for what.

Property Manager
02

Units defined

Each unit gets its own record — layout, rent, deposit, and a history that follows it across every tenancy.

Property Manager
PHASE 2

Leasing & applications

03

Listing published

One active listing per unit, with a public link and QR code you can put on a sign or in a message.

Leasing Admin
04

Applications arrive

Applicants complete a guided six-section form, save and resume, and upload documents once — web or mobile.

Applicant
05

Review & approval

The whole queue sits in one place. Approve, decline, or request more information — with the reason recorded.

Property Manager
PHASE 3

Lease, resident & daily ops

06

Lease created & signed

Terms are generated from the approved application and signed online by both sides.

Manager + Applicant
07

Applicant becomes resident

Automatic at lease activation — no re-entry, no second account, no lost application history.

System handoff
08

Move-in & daily life

Rent, receipts, announcements, and maintenance. Requests go to the Supervisor, who assigns a technician.

Resident
PHASE 4

Renewal & turn

09

Renewal or move-out

Renewal windows open at 90, 60, and 30 days. Move-out runs through inspection, deposit, and final ledger.

Property Manager
10

Unit available again

The cycle restarts with the unit's full history intact — every repair, every tenancy, every payment.

Back to Phase 2
Applicant view

The applicant's journey

Six guided sections, save-and-resume, and one approval path — the same flow on web and mobile.

Browse listings
Apply
6 sections
Upload docs
Get approved
Sign lease
Welcome home

What carries over automatically

No copy-paste between modules. Each stage inherits the record from the one before it.

Listing → Applicant

The unit, rent, and terms an applicant saw are the ones attached to their application.

Application → Approval

Documents and answers stay with the decision, including who approved it and when.

Approval → Lease → Resident

Activation creates the resident record and their ledger in one step.

Resident → Supervisor → Tech

A request routes itself to triage and then to the assigned technician's job list.

Start at stage one.

Four questions and we'll shape a workspace around your portfolio.

You're on the list

Thanks, {{ firstName }} — the GovCom Solutions team will reach out to {{ f.email }} within one business day to set up your workspace and switch on the roles you selected.

Get started

Four short steps.

Nothing is charged and nothing is installed — we use this to shape your workspace before the first call.

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Tell us about you

We only need enough to get back to you.

Your portfolio

This sets your defaults — you can change everything later.

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Property types

Roles & priorities

Pick the roles you want switched on. Security joins a waitlist.

Review & submit

Check it over — we'll use exactly this to prepare your workspace.

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